Jeanne W. Ross
Director & Principal Research Scientist
MIT Sloan Center for Information Systems Research
Speaker/Panelist 2018, 2017, 2015
Designing for Digital (2017)
Demand Shaping: How IT Becomes a Distinctive Advantage (2015)
Jeanne W. Ross is Director and Principal Research Scientist at the MIT Sloan School’s Center for Information Systems Research where she lectures, conducts research, and directs executive education courses on IT management practices. Her research examines organizational and performance implications of enterprise initiatives related to enterprise architecture, IT governance, outsourcing, and business agility. Dr. Ross is co-author of three books: IT Savvy: What Top Executives Must Know to Go from Pain to Gain (2009); Enterprise Architecture as Strategy: Creating a Foundation for Business Execution (2006); and IT Governance: How Top Performers Manage IT Decision Rights for Superior Results (2004). She has served on the faculty of customized courses for a number of major corporations, including PepsiCo, McKinsey, General Electric, TRW, Pfizer, News Corporation, Commonwealth Bank of Australia, IBM, and Credit Suisse. She regularly appears as a speaker at major conferences for IT executives.
Dr. Ross earned a BA at the University of Illinois, an MBA from the Wharton School at the University of Pennsylvania, and a PhD in management information systems from the University of Wisconsin–Milwaukee. She is a founding senior editor and former editor in chief of MIS Quarterly Executive.
- How GE digital transformation won over the sales force (2017-09-29)
- Digital transformation strategy: Four questions for the C-level (2017-06-28)
- Role of CIO, Digital Business Come of Age Together (2017-05-25)
- Five digital disruptors talk successes and strategies (2015-08-10)
- Demand shaping vs. demand management: Making IT count in the digital era (2015-06-05)
- Choosing IT investments that reward customers and drive profitability (2015-05-22)