EVP, Chief Digital Officer & CTO, Retail Financial Services
Scott Blandford, EVP at TIAA, has an extensive track record of successful large program delivery, user experience design, product launches, and transformation efforts.
He joined TIAA in 2010, bringing nearly 25 years of experience in innovative technology systems, financial services, and executive leadership. As Chief Digital Officer for TIAA, Blandford leads the firm’s online, mobile, and eBusiness transformation program. In this position he is charged with taking the firm’s self-service and automation capabilities to the next level—leading TIAA to a digital future where technology fully realizes the customer-focused mission of the company.
In his previous role with the firm, Blandford served as Chief Information Officer for the Retirement and Individual Services business, where he was responsible for all tiers of the retirement, insurance, education savings, brokerage, banking, and wealth management platforms. In this function he led the strategy, design, delivery, and ongoing operations for TIAA’s client systems utilizing innovative, patent-pending technologies.
Prior to joining TIAA, Blandford spent four years at Bank of American Merrill Lynch and eleven years at Fidelity Investments. He holds bachelor’s and master’s degrees in electrical engineering from the University of Dayton.